Community Activity

Resolved! EE Pay Monthly Roaming in Croatia

Hi, I'm a Pay Monthly (unlimited data) member (for 20+ years) and in my active add-ons i have "Full Roaming".  Does this mean i can use my phone/data in Croatia at no extra cost?Website just takes me to a calculator page with 1/7/14 day passesThanks

andyo74 by Investigator
  • 74 Views
  • 4 replies
  • 3 Helpful

Update prompted unlock with password - help please

Hi My phone did an update and I was prompted to unlock the screen with my passcode rather than my finger print and I can't remember my 6 digit passcode.  How  do I get into my phone.  I'm locked out currently as too many attempts! 

Resolved! 1.6 Gbps with TV - When will it be available?

I have seen the question / query on here already but was wondering if there is any update to when EE will offer their 1.6 Gbps with TV.  I have read an article that the delay for EE might be because they have a new WiFi 7 router coming and this might...

Herbhead by Established Contributor
  • 2404 Views
  • 13 replies
  • 2 Helpful

e-sim won't activate.

My e-sim won't activate on my new phone. Text verification messages aren't getting through, and I don't have another phone to make calls. I just get an error message online. This is urgent as I am elderly and disabled, and my phone is my lifeline

gillyBB by Explorer
  • 46 Views
  • 8 replies
  • 0 Helpful

Watch delivery

I ordered a new watch and a dpd man came a couple of days later to deliver it. Unfortunately I was not at home and the driver requested a four digit code to deliver it. I had not had any communications from dpd to confirm a delivery time or the code,...

Resolved! Upgrade Link not working

Hi,I haven't been able to access the upgrade area of your website for over 2 months.I've never been able to be logged in, and the "See Upgrade Options" isn't a clickable link.  So frustrating. How do I upgrade without having to chat online?  I just w...

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110919 by Investigator
  • 402 Views
  • 4 replies
  • 4 Helpful

PAYG Service Quality Issues

Ee is a **** ** **** especially if you're on pay as you go they chock your your 4g so you go on a contract,stuff them I'm going back to o2 find another provider,ee are *****     [Mod edit: please keep comments respectful and constructive.]

Resolved! Live chat

Hello, I am trying to access the ee live chat/message but can I heck get access to it. Am trying via the ee app, have tried via messenger and it says to download the ee app! Erm already have. This service from ee is very hit and miss, it needs to be ...

Mdt765 by Investigator
  • 29668 Views
  • 45 replies
  • 3 Helpful