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EE Dongle, where or how do I find the password to use the wifi??

Earl_of_Fulham
Explorer

‎19-11-2020 08:58 PM

Does anyone know where, or how to find the password to use the Wi-Fi on my EE 4G Dongle??

3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎19-11-2020 10:47 PM

Hi @Earl_of_Fulham 

 

There should be a card or a sticker on the device with the passwords.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎19-11-2020 10:48 PM

Login to your MBB router at http://192.168.1.1 with username/pwd as "admin"/"admin" or with the password found under the battery cover. Then on the WiFi Settings tab you should be able to see your WiFi password in clear & change it if you like.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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0 Helpful
Earl_of_Fulham
Explorer
In response to Northerner

‎22-11-2020 10:51 AM - edited ‎22-11-2020 10:53 AM

Unfortunately, there is nothing to indicate a "Password" on the box.. All I do have on the the sticker(s) on the box are these and they only show:-

 

A) Mob No.

B) PIN

C) PUK

 

2nd Sticker

 

A) FDD

B) MAC

C) IMEI

 

However, in other good news, I experimented with the "Mini key" No., on the "Keep Me Card" and #Voila# ... we are finally in business.

 

Message to EE... you make it all as clear as mud... You could make it all so much easier...

with a "Step by Step" guide on your website, but that would be to much to ask, no??

 

Big thanks and kudos, to the "@Northerner" person who responded. EE  you only get 3/10, (and that is being generous!), You really must try harder!!

 

Regards,

 

Earl

0 Helpful