Upgrade

[Paddycole03]

Hi I placed an order for an upgrade nearly 48 hours ago and got an email confirming it with a tracking number.

however when I enter the number it says its still needs to be dispatched 

[BrendonH]

Thats not a delivery tracking number just a order tracker number

You will receive a text from DPD the night before its due to be sent to you. So you may get a text from DPD tomorrow

[James_B]

Hi @Paddycole03,

Welcome to the EE Community. 🙂

Which phone did you upgrade to?

What was the time and date of your order?

Thanks

James

[Paddycole03]

Hi I got the iPhone 12 pro max and I got the conformation email on the 19th at 10:58 am 

[James_B]

Hi @Paddycole03,

Which colour and storage size?

James

[Paddycole03]

Pacific blue and 128gb 

[James_B]

Hi @Paddycole03,

The delivery guidance when you placed your order was dispatch within 14 days.

You'll receive a text message from DPD with tracking details when your phone is on its way.

James

[Paddycole03]

Ok thank you 

[James_B]

No problem @Paddycole03 🙂

Have a great Sunday.

James