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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

Upgrade

Hi I placed an order for an upgrade nearly 48 hours ago and got an email confirming it with a tracking number.however when I enter the number it says its still needs to be dispatched 

E sim

Have the iPhone 12. On my EE account I have two numbers. My primary number is physical SIM and my additional is now an e sim linked to my new phone. I switched off my old phone which had the additional lines sim still inside. When testing to see if I...

Upgrade

How long have you got with an upgrade if your not happy with phone 

Iphone 12 Pro order - tracker changed back to "Awaiting Confirmation"

Good morning,  I ordered the Iphone 12 Pro Gold 128gb by phone on the 23rd October.  My tracker was updated about a week ago to the expected delivery date being 18-23rd November (so today onward). However this morning it's now changed back to "awaiti...

DaveL1 by Investigator
  • 1575 Views
  • 7 replies
  • 1 Helpful

Resolved! One plus 6T

I cannot get into my phone, it is telling me incorrect password, I only use 2 and it's neither of those!!!!

Unable to receive mms

H I have trawled the internet and EE help and cannot find a solution that works. I cannot receive MMS.  I  get a notification via text but download of the message fails. I receive a further text 2 days later with a password and then go to the downloa...

adding account

I would like to add a second mobile phone to my account.Also ,my new phone only takes micro sim cards and my old one will not fit.I would like to keep my existing number.

ernest2 by Investigator
  • 650 Views
  • 2 replies
  • 1 Helpful

Timeout on broadband router

When I plug in my mobile router it switches itself off after a few seconds. Annoyingly takes the time it takes for my computer to boot so by the time the computer tries to connect the router has switched itself off and I have to turn it on again and ...

RaggedRat by Investigator
  • 1767 Views
  • 7 replies
  • 0 Helpful