One plus 6T

[sallyburtonaia]

I cannot get into my phone, it is telling me incorrect password, I only use 2 and it's neither of those!!!!

[James_B]

Hi @sallyburtonaia,

Welcome to the EE Community. 🙂

Is it your lock screen passcode that you have forgotten?

Thanks

James

[sallyburtonaia]

Yes it is,



I have gone onto YouTube and completely reset the phone,



Thank God I backed up yesterday,









xxxxx xxxxxxx xxxxxx

[mod edit: please do not post personal information on the public board. Thanks!]

[James_B · Accepted solution]

Phew, glad you keep your phone backed up @sallyburtonaia! 🙂

James

[sallyburtonaia]

Yes it was, 

It is all sorted out now, Thank you