Community Activity
Don't switch from BT to EE
Just over 7 days ago I was conned into moving in group from BT to EE, I was told the technology was better than BT but since I moved my broadband has cut out multiple times, sometimes for over an hour, I work from home so this is a sh*te service. It ...
TV guide freeze
Just interested to see if anyone else experienced this? TV guide froze on Tuesday - wouldn’t respond to any inputs. Rest of BoxPro functioned normally.Didn’t respond to hard reboot, took a factory reset to restore normality.There was a big update on ...
Friends & Family STILL not working
So STILL unable to apply a valid Friends & Family code to a non-discounted, non-time limited SIM only plan despite the following error message appearing:Doesn’t work on All Rounder for iPhone, but does work on the non-iPhone All Rounder plan. Why are...

Cannot access the XBOX game Pass
I know this has been mentioned many times but every fix I've found doesn't work. I've also called EE and that solution hasn't worked either.I've just had EE broadband installed. I've been with EE mobile for years and just switched to include broadban...
Can't connect to the TFL Wi-Fi in the London underground
Hello EE Community,I hope someone can help me. What am I supposed to do to connect to the London wifi Underground?If I select WiFi Extra or EE WiFi-Auto I am asked to insert:- Identity- Password- select a CA certificate (use system certificate) or (...
Resolved! Which phones are supported on standalone 5G?
I have an iPhone 14 Pro Max and although I have the full works package shown in my account, I don’t seem to be able to enable/see the option to enable standalone 5G. From https://ee.co.uk/why-ee/5g-on-ee the criteria is:be on an All Rounder or Full W...
2nd Sim for Maxview Roam
I have just bought a caravan fitted with a 4G Maxview Roam. I would like to fit a 2nd Sim that calls off from the data allowance in my existing contract. 'Gifting' to a PAYG sim goes someway to achieve this but has the disadvantage that the 'gift' ne...
Resolved! Trying to contact EE from USA
Hello EE. Community, before travelling to USA I have contacted EE and they said my roaming is active for both numbers, but one number is not active. Now while in USA i tried many times to contact EE via the number 0800 number and the the full number ...
Ee blacklisted my o2 phone by mistake
Right I am not and have never been a ee customer. I am with o2. I have a s24 ultra and was told its been blocked by ee. I contacted someone yesterday and sent them in my documents to show I am the owner of this phone and I got it from o2. Was told th...
Stuck in USA ee are rubbish!
I am stuck in the USA and can’t make calls to ee and need to urgently. There is no way to contact ee. an awful provider cutting corners again.What can I do?