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Double charge

Artur9
Visitor

‎30-08-2021 02:51 PM

  1. Hi why Im double charged for adds on, I take Fitbit for £18 per month but from last 2 month ee charge mi twice each month £36,why??
0 Helpful
1 REPLY 1
Schockwave
EE Community Star
EE Community Star

‎30-08-2021 02:54 PM

Hello @Artur9 ,

 

Welcome to the community,

 

Unfortunately, here in the forum, we have no access to accounts, you will have to ring customer service and discuss this with them, they can take a look at your account and billing for you.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.