Community Activity

The app is being improved??????

Honestly I'm sick to death of this message!! I pay extra to get the WiFi enhancer so that I can use the app yo make sure all my sons devices go off at bed time. Yet the app seems to CONSTANTLY be "being improved" so I  can't use it. It's not like it'...

Heidi131 by Investigator
  • 499 Views
  • 8 replies
  • 3 Helpful

Cancel my contract

Hi, I want to cancel my contract. What should I do? I have lost my job and am currently homeless with no financial support. Please help me.

AZ1978 by Investigator
  • 459 Views
  • 8 replies
  • 0 Helpful

Refused a credit card because of EE

Furious with EE.Left EE in April but they did not close my account. They continued to send me bills and reminders. On every occasion I phoned them to sort it it out. I was willing to pay anything outstanding even though nothing was apparent in my acc...

DM1221 by Explorer
  • 44 Views
  • 4 replies
  • 1 Helpful

Coverage in Kingswood, Bristol

Update: 01 October 2024  Over the past few days, our engineers have integrated all parts of the mast onto the network and the mast is now on-air. We will continue to monitor performance in the area. Update: 11 September 2024 Over the past month, our...

Leanne_T by EE Community Support Team
  • 26922 Views
  • 90 replies
  • 34 Helpful

Why didn't EU roaming text arrive..

My daughter is in France now but the roaming didn't automatically activate and a text welcoming her to the country didn't arrive..I paid for unlimited data top up before she left and increased her spend cap as advised.. by staff in store.Any help app...

Scam calls

I have received over 40 scam calls in 4 weeks and 2 already today!  Every single one starts with…is that Laura smith! All of them are for vehicle emissions. They used to say it’s about my Range Rover VRN EK64 …i am sick and tired of this and the last...

Julie2541 by Investigator
  • 64 Views
  • 6 replies
  • 0 Helpful

Resolved! EE Roaming Refresh - new roaming passes

I'm perhaps being a little premature asking for information as this doesn't take effect until next month but I'm wanting to check my understanding of the Roaming Refresh that's coming soon... Roaming Refresh (click link for changes) seems to be a cas...

_MrR_ by Scholarly Contributor
  • 10981 Views
  • 12 replies
  • 1 Helpful

EE broadband issues

Hi, I’m looking for some help, I’ve got two issues so any help would be appreciated!1) cannot activate my gamepass ultimate with my 1.6gb package - I’ll go onto the page, click activate on the add on, brings up the terms and conditions I’ll accept th...