The EE Community

Arlo secure subscription code

I purchased the Arlo doorbell with two security cameras in April this year, it comes with a 24 month subscription. Does anyone know how I find the secure subscription code? I tried EE chat and they were useless! It wasn’t on any of the paperwork sent...

Switch 2 delayed

Ordered the switch 2 on release day, was apparently dispatch the same day but 2 days later still no tracking number. should have had an option to collect or faster shipping, ordering on day 1 release and having to wait potentially 5 days is shocking 

Suspicious Text

I received a text message apparently from EE saying:EE: We were NOT abIe to take payment for your biII. In order to avoid service cancellations, pIease visit: (REMOVED LINK FOR OTHERS SAFETY) now.I presume this isn’t EE?

Two iPads one SIM

EE flex plan

Hi I need some clarification. Today in store (Meadowhall) i upgraded my device to the iPhone 16 pro max, I paid £100 upgrade fee and traded my old device in. The full works plan was £83 a month for 3 years so I took this option. I signed something (I...

Netflix Activation not working

This is a long one!April 17th I upgraded to EE from BT via a BT guide to a broadband and TV package including TBT Sport. During this upgrade I was told and have email confirmation dated 17 April that Netflix was part of my TV bundle to avoid having t...

SIM only

Can I add a pay monthly SIM to my account for my son 

EE TV Recordings

I have pro TV box. It's not giving me the option to record programs other  than by using the record button on the remote. It was an option under the info on the program, now it's just set reminder / search. Also I could always record programs on Wild...