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19-07-2021 03:28 PM
Hello, I have fibre at home, windows 10 PC, currently getting 70-75 mbps.
I signed up to Norton 360 VPN - with VPN turned on I only get 36-38 mbps.
I'm waiting for their customer support to get back to me.
Just tried a trial of Avast VPN - getting the same 36-38 mbps.
I am expecting some slowdown using a VPN but this seems excessive.
Is there anything anyone can suggest?
19-07-2021 04:42 PM
EE do not limit VPN speeds.
20-07-2021 12:55 PM
I guess what I'm asking is whether there any EE customers that use a VPN with a smaller slowdown? A 50% reduction is crazy.
20-07-2021 01:23 PM
Hi @alfienoakes
I hope you're well and having a nice day, are you up to much or just having a chilled one?
You will always see a loss in speed when connecting to any VPN, this is due to software having to encrypt every packet of data.
I would suggest trying a few different VPN services as speeds can very with each one.
Thanks
Chris
20-07-2021 01:30 PM
Thanks Chris
I know about the speed reduction but can't cope with a 50% reduction.
Before I try them all I was hoping someone might help with a good one they'd found.
21-07-2021 10:16 AM
I have no problems with Windscribe. You can download a free version to try it first.
21-07-2021 10:23 AM
thanks. i'll give it a go
23-07-2021 10:12 PM
Results so far
Norton 36
Avast 39
Tunnelbear 44
Windscribe 53
Still not great, may try others soon
23-07-2021 10:33 PM
Hi @alfienoakes ,
Depending on how modern and capable your processor is, it's possible that the bottleneck may be your processor.
You can judge this by taking a look at processor load in taskman. Modern processors will have encryption offloading to ensure that is not the bottleneck.
VPN service providers may give guidance on what hardware to use to minimize the overhead and various types of VPN technologies are known to perform better. For example, I believe wireguard and ipsec might be preferable over OpenVPN. Good luck!
23-07-2021 11:30 PM
Thanks Mike,
My processor is Core i5-7500 3.4 ghz, 16GB ram reasoable specs I think.
I just tried Malwarebyes vpn and got 41. Probably try expressvpn next.
My usual speed is 70.
What I don't know is what speed I can reasonably expect to get with a VPN?