Do i need an engineer visit
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16-08-2021 04:32 PM
I have a engineer coming tomorrow to install my fiber but I'm not sure I need one as I all ready have fiber through ee and only upgraded
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16-08-2021 04:40 PM
Normally you would not need an engineer unless you were upgrading from FTTC to FTTP. What EE fibre products are you moving between?
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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16-08-2021 04:47 PM
I'm currently on fibre plus moving to fibre 100
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16-08-2021 04:57 PM - edited 16-08-2021 05:22 PM
Is Fibre Max 100 being delivered as G.Fast or FTTP? Is a FTTP ONT being installed at your home? If so an eng will be needed.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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16-08-2021 05:05 PM
All the plan says is it fibre max 100
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16-08-2021 10:36 PM - edited 16-08-2021 10:37 PM
Well fibre max can be delivered in two ways, either by FTTC or FTTP. If via FTTP an engineer will be needed.
Get back and let us know what happens,
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16-08-2021 10:43 PM
@An31 If you were to enter your phone number into the BTW DSL Checker it would show if G Fast or FTTP were available and would know what the engineer would be doing.
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17-08-2021 12:07 AM
@pip11 wrote:
Well fibre max can be delivered in two ways, either by
FTTCG.Fast or FTTP. If via FTTP an engineer will be needed.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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17-08-2021 12:40 AM - edited 17-08-2021 12:43 AM
@XRaySpeX You should have corrected my post as well as I stated (incorrectly) FTTC as well.😂
On a slight technacality though. How is G.Fast delivered to the cabinet? Is that not by FTTC?🤣
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17-08-2021 12:49 AM
@pip11 : Eh? I did & I don't!
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
