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app not working

chloephillips3
Visitor

‎17-08-2021 01:08 AM

i need to top up my data today but unable to as my ee app has said for the last few days that it’s improving the app. i need to go onto my account and get data but unable to i’m not very happy 

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎17-08-2021 01:17 AM - edited ‎17-08-2021 01:18 AM

@chloephillips3 : Try using Fast Top Up online with a UK bank card. 

 

Look at http://add-on.ee.co.uk/purchase when not connected to WiFi to see what it offers you.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP