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Do I need a new router

Dafydd89
Contributor
Contributor

‎20-07-2021 07:03 PM

Hi all, I’ve recently upgraded my broadband with EE which goes live tomorrow. The issue is that whiles upgrading my broadband they said they be sending me a new router which was due to be delivered on Saturday or Monday which has still not been delivered. Will I be able to run my upgrades internet on my old current router or will it only work on the new upgraded router ?  

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎20-07-2021 07:05 PM

What have you upgraded from/to? What router have you at present?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Dafydd89
Contributor
Contributor
In response to XRaySpeX

‎20-07-2021 07:13 PM

I’m unsure on what the upgrade is all I know is it’s unlimited. The router is a few years all it the WiFi intelligent one. 

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Dafydd89

‎20-07-2021 07:22 PM

Can't help you unless you can be more specific. How can I tell if your current router is suitable w/out knowing what router it is & what BB you're on.

 

The router will have a label on it with its model name.

 

Look up your Plan in your MyEE for BB.

 

All Home BB is unlimited usage.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP