Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Dispatch

Kay306
Explorer

‎10-08-2020 10:39 AM

Hi. I ordered new phone on Thursday and was told it would be next day however it is looking like it still hasn’t been dispatched. Why is this? 

0 Helpful
3 REPLIES 3
Leanne_T
EE Community Support Team

‎10-08-2020 01:32 PM

Hi @Kay306

 

Welcome to the community.

 

Did you receive a confirmation email?

 

What phone did you order?

 

Speak soon 🙂

 

Leanne.

0 Helpful
Kay306
Explorer
In response to Leanne_T

‎10-08-2020 04:01 PM

Order number:
0013500561iPhone 7 128GB Rose Gold No confirmation email received though. Regards Kayleigh

Sent from my iPhone
0 Helpful
Leanne_T
EE Community Support Team
In response to Kay306

‎11-08-2020 09:26 AM

Hi @Kay306

 

Thanks for coming back to me.

 

If you give us a call our Mobile Care team will be able to check the order for you and give you an update.

 

Thanks.

 

Leanne.

0 Helpful