Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2977 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16196 Views
  • 51 replies
  • 65 Helpful

Trade in Deadline Issue

Hi,  I upgraded my phone yesterday and took advantage of the trade in offer for the new Galaxy S20 Note; However, this is not released until 21st August and I have to return my old handset by 24th, so the new phone arrives Friday and the old one has ...

katszok by Investigator
  • 486 Views
  • 2 replies
  • 0 Helpful

incomplete purchas

I forgot to add an item before finalizing the purchase and ended up finishing it incomplete, but I can't go back and redo the order, it has already been issued Order number: ***************8 Order date: 8 Aug 2020 can I still add the item to my order...

Dispatch

Hi. I ordered new phone on Thursday and was told it would be next day however it is looking like it still hasn’t been dispatched. Why is this? 

Kay306 by Explorer
  • 431 Views
  • 3 replies
  • 0 Helpful

Visual voicemail iPhone11pro?!

Can anyone help me with setting up visual voicemail please?  I have the add on, just not sure how to set it up! thanks 

Chloe013 by Visitor
  • 865 Views
  • 2 replies
  • 0 Helpful

apple watch order

Yesterday I ordered an apple watch on an additional contract for my daughter. It is now saying that it is not in stock but a different colour way is. Can I change my order? I have an impatient daughter!

Claire581 by Investigator
  • 427 Views
  • 5 replies
  • 0 Helpful

Out of stock

I had an email letting me know that Apple Watch was back in stock so I’ve ordered one and have now had an email saying they are out of stock. Will it be sent once they have more??

Resolved! Wifi Calling

Hello Apologies if this has been posted before, but I noticed a few days ago on my IPhone under wifi calling the option "Add Wifi Calling for other devices" had been disabled, when previously was enabled, when I try and turn it back on I get "To allo...

iammbuk by Skilled Contributor
  • 1572 Views
  • 5 replies
  • 0 Helpful

lost sim card

Stranded in India and have lost my EE sim card. Wanted to have a new one with same number delivered to my UK address, but no way of getting in contact with EE from overseas. No email, no live chat.......my coverage is great but support at EE is one s...

adamregan by Investigator
  • 2148 Views
  • 13 replies
  • 3 Helpful

When will my phone be ready to collect?

I ordered the Huawei P40 pro and was expecting to have it ready for by today. I don't have a tracking number to track where it is but I've already been moved onto the new plan but on my old phone 

Craigb91 by Visitor
  • 1031 Views
  • 1 replies
  • 0 Helpful

Apple Watch Series 5

I’ve just got my Apple Watch which is a add on to my phone contract but the watch doesn’t have its own 4g which is should because it’s a add on and should be using my phone contracts data. I’ve been given a ESim for it to work and when I scan the QR ...

BradC96 by Investigator
  • 626 Views
  • 3 replies
  • 0 Helpful