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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15529 Views
  • 51 replies
  • 65 Helpful

Samsung watch 1 and 3 E Sim

I was told on the phone today that it is impossible to have esim activated on a galaxy 3 watch unless you buy the watch on contract through ee. Is this correct? As I’ve seen people on here say you can get a galaxy 1 watch set up if bought from a thir...

Tang5204 by Investigator
  • 767 Views
  • 4 replies
  • 1 Helpful

new iphone

Hi, i need to replace my old iphone at the moment i am on a sim only contract. I need to keep the same number and be able to transfer all contacts,numbers and photos onto the new phone. I am classed as in the critically vulnerable category at the mom...

Trade in Deadline Issue

Hi,  I upgraded my phone yesterday and took advantage of the trade in offer for the new Galaxy S20 Note; However, this is not released until 21st August and I have to return my old handset by 24th, so the new phone arrives Friday and the old one has ...

katszok by Investigator
  • 479 Views
  • 2 replies
  • 0 Helpful

incomplete purchas

I forgot to add an item before finalizing the purchase and ended up finishing it incomplete, but I can't go back and redo the order, it has already been issued Order number: ***************8 Order date: 8 Aug 2020 can I still add the item to my order...

Dispatch

Hi. I ordered new phone on Thursday and was told it would be next day however it is looking like it still hasn’t been dispatched. Why is this? 

Kay306 by Explorer
  • 421 Views
  • 3 replies
  • 0 Helpful

Visual voicemail iPhone11pro?!

Can anyone help me with setting up visual voicemail please?  I have the add on, just not sure how to set it up! thanks 

Chloe013 by Visitor
  • 838 Views
  • 2 replies
  • 0 Helpful

apple watch order

Yesterday I ordered an apple watch on an additional contract for my daughter. It is now saying that it is not in stock but a different colour way is. Can I change my order? I have an impatient daughter!

Claire581 by Investigator
  • 416 Views
  • 5 replies
  • 0 Helpful

Out of stock

I had an email letting me know that Apple Watch was back in stock so I’ve ordered one and have now had an email saying they are out of stock. Will it be sent once they have more??

Resolved! Wifi Calling

Hello Apologies if this has been posted before, but I noticed a few days ago on my IPhone under wifi calling the option "Add Wifi Calling for other devices" had been disabled, when previously was enabled, when I try and turn it back on I get "To allo...

iammbuk by Skilled Contributor
  • 1514 Views
  • 5 replies
  • 0 Helpful

lost sim card

Stranded in India and have lost my EE sim card. Wanted to have a new one with same number delivered to my UK address, but no way of getting in contact with EE from overseas. No email, no live chat.......my coverage is great but support at EE is one s...

adamregan by Investigator
  • 2030 Views
  • 13 replies
  • 3 Helpful