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Barely usable internet for about a week
I am located in North Bristol. My household has 5 mobiles on EE (3 Android and 2 iPhone). We have 5G SIMs. I also have a (work-supplied) Mobile Broadband router. It's in my loft and connected to an external antenna that is mounted above my roofline.F...
Broadband connection drops daily
Hi, I moved to EE full fibre to the house broadband in December. I have a Sky Q box dating from May 2024. All was well till this week when the internet connection drops almost daily. I unplug Sky and there’s no problem resetting. I don’t have ...
Netflix account issues
Did anyone else get two SMS from 150 1) thanks for upgrading to standard Netflix for £710 seconds later2) we’ve removed Netflix from your account. erm, I didn’t ask for any of this and then Netflix billed my bank £12.50. EE this is clearly a massive ...
BT Smart Hub 2 & 5 WiFi Extenders on EE Broadband
I have recently switched my BT contract to a full works EE contract with broadband, mobiles & TV (& currently wishing I hadn’t) The EE TV is nowhere near as good or easy to use as Sky but more of an annoyance is that our WiFi seems to keep dropping o...
Checking my bill
Just joined EE a few days ago so far been ok on the broadband part Been trying to check my bill on the website and app but all i'm getting is Sorry, something's gone wrong Please refresh the page or have another go later when we've fixed things. Is t...
freeminuteone
Hello!today I received a screen cleaner from EE also inside the boxwas a card saying "HAVE A FREE CASE AND SCREEN PROTECTOR BUNDLE ON US".Seems great, so I go onto the website expecting it to show me the free case bundle, but it doesn't.So I go on th...
Always connected what a joke
I have the all singing all dancing always connected broadband (4g hub kicks in if internet goes down)2 days ago main hub stops working 4g kicks in,so far so good.until I phone tech support after numerous test the main hub is found to be faulty new o...
Hi my broadband bill is to high
Hi my broadband and landlines bill is very high
How do you talk to a real person at EE? A human being that has a real voice.
I have multiple phones on my account. I need to talk to a human about this.Is there any way to actually talk to a person at EE any more?
Resolved! Mobile Broadband Data
Top up 2 days ago … confirmed 1 day ago .. message saying ‘active’previous top up ran out today .. message saying ‘data has been used .. need to top up ‘ went to app … shows 15GB STILL WAITING.. although countdown has begun Q: HOW do I activate my ne...
