Delivery

NunoCardoso75
Visitor

Hello I ordered a replacement SIM 1 month ago and in the email ir says that it would be popped in the post within 2 working days since when i did not get it and didnt get any email

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@NunoCardoso75   You’ll need to request another one as you should of had it by now. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Leanne_T
EE Community Support Team

Hi @NunoCardoso75

 

Welcome to the community.

 

The SIM should have arrived within 2-5 working days for you, please get in touch with our customer care team, they can help you get another SIM card sent out.

 

Thanks.

 

Leanne.