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Delivery

Tiffanymay
Explorer

‎28-05-2020 05:40 PM

Hi, sorry if this is a bit of a silly question however yesterday I ordered a new iPhone 11, I then recieved an email from ee with a reference number and that it would come between 2pm and 4pm today however I've heard nothing else and no delivery today. I was wondering whether they're taking longer to deliver right now or I should chase up ee.

I'm a very nervous person when it comes to deliveries so any help would be appreciated, thank you! 

0 Helpful
3 REPLIES 3
Katie_B
EE Community Support Team

‎29-05-2020 08:19 AM

Hello @Tiffanymay. 

 

Welcome to the EE Community. 

 

Since yesterday, have you received any more information regarding your delivery?

 

Katie 🙂

0 Helpful
Tiffanymay
Explorer
In response to Katie_B

‎29-05-2020 08:28 AM

Thankyou!

 

 No more information recieved, also when I apply the reference number to the online tracking search it just shows an error message😳

0 Helpful
Katie_B
EE Community Support Team
In response to Tiffanymay

‎29-05-2020 08:31 AM

Thanks for getting back to me @Tiffanymay. 

 

I would recommend giving us a call so our customer care team can help track this for you. 

 

Katie 🙂

0 Helpful