Delivery

[Cjrobin98]

Hi, 

I ordered my upgrade on the 14th feb and I still haven’t received any updates on when my phone will be getting delivered? 

[Jon_K]

Hi @Cjrobin98.

Welcome to the EE Community 🙂

Did you place your order online or over the phone?

Have you had a confirmation email containing tracking information?

Jon

[Cjrobin98]

I upgraded online and I received an email confirmation and when I put in my tracking details there’s nothing.

[Jon_K]

Thanks @Cjrobin98.

I'd recommend contacting our Customer Care team so they can look into your account and find out what's going on for you.

Let us know how you get on.

Jon