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Community Activity
Resolved! Roaming EU or Roaming ROW
HiIm going away to the USA this week, ive got a swappable benifit i can use to switch to. So was going to switch it to Roaming to allow me to use the Data/Mins/Texts when abroad. However there are two available EU and ROW, the More info on ROW tell m...
old voicemail greeting removed
Please does anyone know why my voicemail greeting (that I recorded for Orange in the 1990s) has suddenly disappeared and been replaced by a standard one? I have been using the same iPhone SE for several years and have not changed any settings. I h...
Can’t set up WiFi controls in the app
EE Smarthub 3 and latest iOS. Start the process to set up WiFi controls but never gets past the first step (see photo).deleted and reinstalled the app reset and restarted the hubnothing works
Resolved! Roaming Charges
I seem to have been charged over £4 each day I was on holiday for data usage.Yet the text I got through from EE when I arrived on holiday was that data would cost £2 a day. Why is this?
Slow browsing, loading images videos on social media
Hello, i bought new sim and i am keep facing this strange issue like i am getting good speed but when it comes to browsing website even like wikipedia, and loading images and videos on social apps it is like speed is only about 1mb i got new sim port...
Sorry, something went wrong on our end
Everytime I try to log into my ee app or the ee website I get this message. This has happened since I migrated from BT to EE broadband 3 weeks ago when my BT contract expired. I already had ee mobile before migration that worked well. How do I res...
Resolved! EU Roaming query
Hi there,I’m going on holiday to the Canary Islands in 2 weeks. I have a query around EU Roaming, since changes were made to Roaming last year.I currently have 3 lines with EE :-Ultd Mins, Texts and 40GB internet on my phone (taken April 2021)Ultd M...
Final bill
I've moved to another provider who have asked for my final bill from EE. However seems to be a long time for EE to send it.
Is my account in credit
How can I see if my account is in credit
Received call from 07973100194
Hello, I was contacted back within a minute after your front level customer service agents needed to raise the issue with ppl from another place who clearly knows their stuff and know how to talk to customers, or should I say that was experience.It'...
