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Delivery

Sergio13
Investigator
Investigator

‎19-08-2020 01:46 PM

hi , I place my order 16th and still waiting , I received confirmation email only and nothing about delivery
0 Helpful
5 REPLIES 5
Katie_B
EE Community Support Team

‎19-08-2020 03:39 PM

Good Afternoon @Sergio13. 

 

Thanks for ordering with us. 

 

What phone did you order?

 

Please also provide colour and memory size. 

 

Speak soon, 

 

Katie 🙂

0 Helpful
Sergio13
Investigator
Investigator
In response to Katie_B

‎19-08-2020 03:44 PM

It wasn’t phone , I add to my plan accessory- PlayStation 4 bundle

0 Helpful
Katie_B
EE Community Support Team
In response to Sergio13

‎19-08-2020 03:47 PM

Thanks for confirming @Sergio13. 

 

I can see this product is in stock.

 

I would recommend giving us a call so our customer service team can look into this further for you. 

 

Katie 🙂

0 Helpful
Sergio13
Investigator
Investigator
In response to Katie_B

‎19-08-2020 03:59 PM - last edited on ‎19-08-2020 04:06 PM by

Can you check by order number please ? xko*********, order date 16Aug . Thanks

 

Mod edit:[Please do not post personal information on the community.]

0 Helpful
Katie_B
EE Community Support Team
In response to Sergio13

‎19-08-2020 04:05 PM

Hi @Sergio13. 

 

We have no account access here on the community. 

 

Please call 150 from your EE handset and a member of our customer care team will certainly look into this for you. 

 

Katie 🙂

0 Helpful