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Delivery

Harryvanner12
Visitor

Hi, I want to order a new phone but when I go through to completing it it says that it needs to be signed for with photo ID. What if my partner doesn’t have the same last name? 

1 SOLUTION

Accepted Solutions
Christopher_G
EE Community Support Team

Hi @Harryvanner12

 

Welcome to the community. 🙂

 

Only a family member with the same surname can sign for your delivery using their photo ID.

 

Chris

View solution in original post

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Harryvanner12   That doesn’t matter they can still sign for it.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Christopher_G
EE Community Support Team

Hi @Harryvanner12

 

Welcome to the community. 🙂

 

Only a family member with the same surname can sign for your delivery using their photo ID.

 

Chris