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Delivery

Jaylawes
Explorer

I’ve ordered a phone to be delivered today and it saying I need proof of I’d to be able to take it but I don’t have any I’d is someone with the same last name able to show there I’d and accept the package I could also show birth certificate etc

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Jaylawes  Anyone with phone ID can take delivery of the device for you. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

The person delivering the phone rang me so I asked him if this would be acceptable and he said it wouldn’t and cancelled the delivery and said that I should try and order with dpd