Delivery status

Lilliebrittain
Visitor

I paid off my current phone contract (£300+) a week ago and upgraded for the iphone 13 pro max. I have had order confirmation but no delivery status update. It says within 24 hours and it’s been well over that. Can someone help me and tell me what’s going on. It’s ridiculous to pay out that much money and have nothing back. 

1 REPLY 1
Katie_J
EE Community Support Team

Hello @Lilliebrittain

 

Thanks for coming to the community. 

 

Please could you provide me with the colour and memory size of your phone so I can look at our current stock levels?

 

Speak soon, 

 

Katie 🙂