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18-10-2021 03:03 PM
I ordered an iPhone 13 pro max 1TB (gold) on 25th September and the only communication I have had from EE is an order confirmation email. I’d like to know if anyone else has received one or any idea of when they will be in stock again for delivery? Any and all relevant info regarding the pro max 1TB gratefully received
18-10-2021 04:23 PM
Hello @Belfastlass.
Thanks for ordering with us.
The current guidance for this phone is to expect despatch after 28 days.
Thanks,
Katie 🙂
18-10-2021 10:46 PM
Hi @Belfastlass
If you check on Apple site they are saying the end of November at the moment for delivery from Apple. They will prioritise their customs so that should give you an idea.
You have ordered the highest spec phone and with current world events there will be a delay.
Thanks
22-10-2021 03:56 PM
Hi , I’ve got my new phone today, I haven’t received any news on my number porting over yet. I am worried because it must be around 30 days or so since I requested and used my PAC.
22-10-2021 04:24 PM
Hello @Belfastlass.
Thanks for coming to the community.
Your number port should be completing.
Once a number port begins we will endeavour to have your number transferred the following working day. Since it's now Friday if this has still not completed after the weekend please come back and let me know.
Katie 🙂
22-10-2021 07:55 PM
Thanks Katie 👍🏻