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Delivery estimates for iPhone 13 pro max 1TB

Belfastlass
Contributor
Contributor

I ordered an iPhone 13 pro max 1TB (gold) on 25th September and the only communication I have had from EE is an order confirmation email. I’d like to know if anyone else has received one or any idea of when they will be in stock again for delivery? Any and all relevant info regarding the pro max 1TB gratefully received 

5 REPLIES 5
Katie_B
EE Community Support Team

Hello @Belfastlass

 

Thanks for ordering with us. 

 

The current guidance for this phone is to expect despatch after 28 days. 

 

Thanks, 

 

Katie 🙂

Northerner
EE Community Star
EE Community Star

Hi @Belfastlass 

 

If you check on Apple site they are saying the end of November at the moment for delivery from Apple. They will prioritise their customs so that should give you an idea. 

 

You have ordered the highest spec phone and with current world events there will be a delay.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Hi , I’ve got my new phone today, I haven’t received any news on my number porting over yet. I am worried because it must be around 30 days or so since I requested and used my PAC.

Katie_B
EE Community Support Team

Hello @Belfastlass

 

Thanks for coming to the community. 

 

Your number port should be completing. 

 

Once a number port begins we will endeavour to have your number transferred the following working day. Since it's now Friday if this has still not completed after the weekend please come back and let me know.

 

Katie 🙂

Thanks Katie 👍🏻