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Delivery Status

Levettski
Visitor

‎17-08-2020 11:11 PM

I ordered an upgrade phone which was supposed to be delivered within 1 day.Had confirmation email straight away so expected some correspondence regarding the delivery.Tried going onto the upgrade page from my EE account & it no longer exists?I ordered this on 16.8.20.

If someone from EE could enlighten me please.I’d be very grateful.

Regards 

Colin

0 Helpful
1 REPLY 1
Christopher_G
EE Community Support Team

‎18-08-2020 09:40 AM

Hi @Levettski


Welcome to the community.

 

It sounds like the order has gone through, as it no longer gives you upgrade options.

 

I'd recommend speaking to our Mobile Care team, just to double check everything is OK.

 

Let us know how you get on.


Chris

0 Helpful