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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15525 Views
  • 51 replies
  • 65 Helpful

Resolved! replacement sim and no tracking

I ordered an replacement sim yesterday and it has no tracking will it come with the normal post where I don't need to sign?

Ben62 by Explorer
  • 1642 Views
  • 2 replies
  • 0 Helpful

Resolved! iPhone 8 not updating

My iPhone 8 will not update. Saying not connected to the internet when it is. I can not make or receive calls or texts. No service at all other than over Wi-fi. I’ve turned on and off. Too worried to do a reset as the phones not been backed up. Can’t...

PAC Code Error

I am sadly leaving EE, I requested and received a PAC code (ONE******). I used this code and received a porting date a few days later. However, the porting failed. I have a new sim card to port onto but the PAC code is not working when I try again. I...

upgrade sent a new sim

I upgraded my iphone 8 to an iphone 11 and was sent a new sim but I want to use the sim I already have, is that ok?  Do I have to do anything with the new sim I have been sent?

Ordered a new sim

I ordered a sim online last week 11th August, received an email the following day to say my new sim was ready to use although it hadn't arrived, how long after the email should I wait for the sim to arrive in the post ??

dawnco by Contributor
  • 495 Views
  • 1 replies
  • 0 Helpful

Can only send and receive email through WiFi.

I am only able to send and receive email when near a WiFi source. Out in the open away from WiFi I receive a message "The Mail Server mail.btinternet.com is nor responding. Verify you have the correct info in Mail settings" or "Cannot connect to the ...

Yvonne13 by Investigator
  • 1455 Views
  • 7 replies
  • 0 Helpful

Delivery Status

I ordered an upgrade phone which was supposed to be delivered within 1 day.Had confirmation email straight away so expected some correspondence regarding the delivery.Tried going onto the upgrade page from my EE account & it no longer exists?I ordere...

my cotract

Would you tell me when the contract for xxxxxxxxxxx ends   [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

gillespie by Investigator
  • 584 Views
  • 2 replies
  • 1 Helpful