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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15525 Views
  • 51 replies
  • 65 Helpful

Amazing Customer Service

I recently took out an upgrade that should have included headphones as part of the deal. They were not in the box that arrived. I have just dealt with a customer service advisor Darren Ward who was very helpful and patient and sorted everything out t...

My order still has not arrived

Hello actually It's been more than 10days since I've placed my order. But as of now still I didn't receive my order and didn't get any response of my order . Well my order number. Can you please check? 

Resolved! Missed calls

Hi On my iPhone 6s, certain numbers fail to notify by sound. E.g. a 0345 number from an insurance company and also O2 numbers. Some O2 numbers do not even register in 'recent calls'. All setting on phone seems okay - any ideas?

David789 by Investigator
  • 1915 Views
  • 4 replies
  • 2 Helpful

Keep same number but change to Nano sim.

Hi All, My brother gave me his old S8 and I didn't realise until the last minute that it uses a Nano sim.  I've had the same PAYG sim for the past 10 years (cut down to micro) and I was wondering if it'd be possible to transfer my current number to a...

SonnyOG by Investigator
  • 4599 Views
  • 6 replies
  • 2 Helpful

Number transfer?

I've just received new phone with EE contract. In the email I received it said to insert the new SIM card and it will begin the transfer from my O2 number to EE (I have supplied the PAC during the order process). But I have now read you need to fill ...

Saffira by Valued Contributor
  • 637 Views
  • 2 replies
  • 0 Helpful

Need a dataless package and new sim

Hi there,I found a REALLY old phone which I would like to use.It's rather old so it has no internet access, I would like a sim pack of unlimited texts and 100 mins but no data and to keep my current number too ?Big ask, I knowAny advice would be grea...

Zoyo123 by Explorer
  • 639 Views
  • 4 replies
  • 2 Helpful

Resolved! Website wont let me confirm a puchase

Trying to purchase a Sim Only deal on the website isn't working.  After entering my payment details i get redirected to the Visa Protection page which says it was has been successfully authorised. Usually from here the page would redirect and i can c...

pmcg86 by Investigator
  • 2899 Views
  • 11 replies
  • 2 Helpful

Sponsor

Hi, would someone be able to give me some info on potentially getting EE to help sponsor my boys football team ? Thanks

New phone Old SIM

I have an old Sony Erricson mobile. I have a replacement I-phone but my old EE SIM card wont fit. I want to keep my phone number with the existing PAYG.   I have spoken to our local EE shop and they say you can send a new SIM card loaded with my exis...

JO-W by Visitor
  • 502 Views
  • 1 replies
  • 1 Helpful

Got the order confirmation

I placed a order for a sim only and I ordered it on Thursday last week, I got a email saying it was dispatched and will be delivered by Royal Mail 1st class, I’ve been waiting for it for 3 days it said 2 days 

ConnorN by Visitor
  • 426 Views
  • 1 replies
  • 0 Helpful