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10-12-2021 05:52 AM
On 9th of December I brought a sim I paid £15 for 15GB with unlimited calls and text when I tried going online it didn’t work then I searched online that u have to call text someone so I called my mate however I was charged for calling my mate and the pack wasn’t still active I had to pay another fiver for another pack the. I got 30gb for free what should I do?
10-12-2021 08:45 AM
Hi @Muro
Thanks for coming to community.
Is the pack now active for you?
Can you text BALANCE to 150 and let me know the reply?
Thanks 🙂
Leanne.