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Data usage

Muro
Visitor

On 9th of December I brought a sim I paid £15 for 15GB with unlimited calls and text when I tried going online it didn’t work then I searched online that u have to call text someone so I called my mate however I was charged for calling my mate and the pack wasn’t still active I had to pay another fiver for another pack the. I got 30gb for free what should I do? 

1 REPLY 1
Leanne_T
EE Community Support Team

Hi @Muro

 

Thanks for coming to community. 

 

Is the pack now active for you? 

 

Can you text BALANCE to 150 and let me know the reply? 

 

Thanks 🙂

 

Leanne.