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Data gifting

andtal75
Investigator
Investigator

Ive got a pay monthly contract, and a linked PAYG account for my daughters phone.  I never use my data allowance, and my daughter constantly runs out, so id like to make use of the data gifting facility.  But i dont see any options on myEE to do it. 

 

Ive read through the instructions, and i dont have any menu options for family. 

 

Can someone give me any pointers please?

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

Hi @andtal75 

 

You've mentioned PAYG - data gifting only works between pay-monthly phone on the same EE billing account. You can't gift data to or from PAYG accounts.

 

If you want to share data between these 2 phones, you would need to consider moving your daughter to a pay-monthly plan on the same account as yourself. I don't know how old your daughter is, as to whether that would have other implications.

View solution in original post

3 REPLIES 3
bristolian
EE Community Star
EE Community Star

Hi @andtal75 

 

You've mentioned PAYG - data gifting only works between pay-monthly phone on the same EE billing account. You can't gift data to or from PAYG accounts.

 

If you want to share data between these 2 phones, you would need to consider moving your daughter to a pay-monthly plan on the same account as yourself. I don't know how old your daughter is, as to whether that would have other implications.

Thanks, thats helpful.  I'll look at moving her to a pay monthly.

Leanne_T
EE Community Support Team

Hi @andtal75

 

Thanks for coming to the community. 

 

You can find information on moving from pay as you go to pay monthly on our Help page here 🙂

 

Thanks 🙂

 

Leanne.