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30-03-2021 09:14 AM
Ive got a pay monthly contract, and a linked PAYG account for my daughters phone. I never use my data allowance, and my daughter constantly runs out, so id like to make use of the data gifting facility. But i dont see any options on myEE to do it.
Ive read through the instructions, and i dont have any menu options for family.
Can someone give me any pointers please?
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30-03-2021 09:38 AM
Hi @andtal75
You've mentioned PAYG - data gifting only works between pay-monthly phone on the same EE billing account. You can't gift data to or from PAYG accounts.
If you want to share data between these 2 phones, you would need to consider moving your daughter to a pay-monthly plan on the same account as yourself. I don't know how old your daughter is, as to whether that would have other implications.
30-03-2021 09:38 AM
Hi @andtal75
You've mentioned PAYG - data gifting only works between pay-monthly phone on the same EE billing account. You can't gift data to or from PAYG accounts.
If you want to share data between these 2 phones, you would need to consider moving your daughter to a pay-monthly plan on the same account as yourself. I don't know how old your daughter is, as to whether that would have other implications.
30-03-2021 01:29 PM
Thanks, thats helpful. I'll look at moving her to a pay monthly.
30-03-2021 02:30 PM
Hi @andtal75
Thanks for coming to the community.
You can find information on moving from pay as you go to pay monthly on our Help page here 🙂
Thanks 🙂
Leanne.