Data gifting being taken automatically

Esther77 · ‎31-08-2021

Over the last month, my daughters phone on my account is taking data from my phone without asking, does anyone know how to prevent this?

Its never happened before.

Chris_B · ‎31-08-2021

@Esther77 it can’t do that it has to be gifted via the account holder. Does your daughter know your EE password?

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

Chris_B · ‎31-08-2021

@Esther77 it can’t do that it has to be gifted via the account holder. Does your daughter know your EE password?

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Esther77 · ‎31-08-2021

Hi Chris,Thanks for answering. I am sad to have discovered that she had downloaded the app and was just taking the data.Problem solved (or at least that one!)

Chris_B · ‎31-08-2021

@Esther77 Time too change your password, what other issues do you have ?

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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Data gifting being taken automatically