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Data expired

milner2000
Investigator
Investigator

‎08-09-2020 03:56 PM

My contract expired at the end of May 2020 and has been rolled over on I assume the same terms as the price charged remains the same. However, I find that there is no data attached to the plan and therefore unable to share data with the second mobile telephone on the same plan. Why has data been stopped and why am I paying for something I am not receiving? I am currently abroad and have only occasional use for the mobile but I still need data. Please advise.

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XRaySpeX
EE Community Star
EE Community Star

‎08-09-2020 04:01 PM

What does texting AL to 150 from it fully report verbatim?

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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