Data add on

[Rianna20xox]

Hi, 

i have just bought a data deal you guys were offering for £10 unlimited data (I think it’s an add on but it is not showing on my add on list) but with vat it states £25 for unlimited. How would I stop this monthly charge? 

thankyou! 

[Leanne_T]

Hi @Rianna20xox

Thanks for coming to the community. 

Did you reply to a message you have received from us for the offer?

If you visit add-on.ee.co.uk, do you have the data add-on showing? 

Leanne 🙂

[Rianna20xox]

Thankyou for replying! 

I had an ad come up when I went to view how much data I had left and then clicked on it and purchased it. When I click on the link you attached I can view how much data I have and the amount of days I have left until it renews. 

[Leanne_T]

Thanks @Rianna20xox

Does the price show for you as £10? 

Thanks 🙂

Leanne.

[Rianna20xox]

It did but plus VAT Come to £25

[Leanne_T]

Thanks @Rianna20xox 

I've sent you a private message on here for some extra details 🙂

Speak soon. 

Leanne.

[XRaySpeX]

For a recurring UK/EU data add-on, text STOP UNLIMITED ADD-ON to 150.

The correct price for a recurring unlimited data add-on is £25 incl. VAT.