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Tested this page with a different web browser, the error message still generates. The other dashboards display and load as expected; boosts, credit.
I made contact with EE Customer Support yesterday, late afternoon. The customer service lady who I spoke to said they were having issues with system migration and to check the portal page again later in evening, the dashboard for 'Your usage' is still not show today.
Also, when the customer service call was connected to 150, I was also sent a text message from EE that you would expect to get when you text AL to 150. I noticed that on the text message, the information, was not reflecting the correct call usage information that I was expecting to see on the text message itself; I had made several calls early on the same day to different customer service departments to other businesses, lasting over twenty plus minutes each, before the call to EE customer services 150. This was also explained to the lady.
The EE account dashboard is still displaying four hundred and ninety five minutes, even though I know for a fact that I was using the mobile phone number and line, and not subtracting however many minutes I was suppose to have used from the allowance pack - so it 'should read' four hundred and ninety five minutes minus, however many minutes I used yesterday, somewhere around forty five and sixty minutes, in total, so approximately between four hundred and fifty, four hundred and thirty five minutes left on the allowance.
Seems like one of the system(s) is not polling correctly or not doing the mathematics correctly, or webcode that is not passing along the right information needed!? There is a mismatch somewhere!
