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02-12-2021 12:40 PM
Hey guys I have a credit limit of 750.. but today when I have tried to buy something it said I have reached my limit.. I called ee support on 150. And after 25 mins of waiting a lady answered and said that my account wasn't suspended and it was most likely the website, and to try again. Which I have and the website is saying to call 150 from my phone.. help!
02-12-2021 02:42 PM
Hello @Adelaideb.
Thanks for coming to the community.
Are you aware if you have a spend cap active?
You can check this within your My EE.
Katie.