Corrupt sd card

Adele1277
Investigator
Investigator

‎14-01-2021 06:16 PM

My sd card keeps coming up as corrupt.i have tried formatting it but this hasn't helped. 

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5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

‎14-01-2021 06:27 PM

@Adele1277    If it’s corrupt still after trying to reformat it there’s nothing you can do. You’ll need a new one.  SD cards are never going to last forever. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Adele1277
Investigator
Investigator
In response to Chris_B

‎14-01-2021 06:32 PM

Thank you for replying. I have had a new SD card but that does the same.

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Chris_B
EE Community Star
EE Community Star
In response to Adele1277

‎14-01-2021 06:39 PM

@Adele1277  can you try the SD card in a different phone ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Adele1277
Investigator
Investigator
In response to Chris_B

‎14-01-2021 06:40 PM

Yes, I can do. What would I need to do to it?

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Christopher_G
EE Community Support Team
In response to Adele1277

‎15-01-2021 08:11 AM

Just pop it into another phone that has an SD slot, @Adele1277.

 

This will let us know whether there could be a problem with your phone reading SD cards.

 

Chris

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