Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Connection issues

Go to solution
Patrecef
Contributor
Contributor

‎10-06-2021 01:35 PM

Hi anyone having issues with watsapp on 4G EE?

0 Helpful
15 REPLIES 15
Go to solution
Leanne_T
EE Community Support Team
In response to Patrecef

‎14-06-2021 06:54 PM

Hi @Patrecef

 

Thanks for coming back to us. 

 

Did you speak to our Tech Gurus when you called 150? They will be able to get this looked into for you. 

 

Thanks. 

 

Leanne.

0 Helpful
Go to solution
Patrecef
Contributor
Contributor
In response to Leanne_T

‎14-06-2021 08:14 PM

No I didn’t as the computer msg doesn’t direct me to anyone, it says check for online help and this was not the case before .

0 Helpful
Go to solution
Chris_B
EE Community Star
EE Community Star
In response to Patrecef

‎14-06-2021 08:16 PM

@Patrecef   You’ll need to call customer services on 150 from your EE phone. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Go to solution
Patrecef
Contributor
Contributor
In response to Chris_B

‎15-06-2021 08:10 AM

Exactly what I have been doing and I guess EE is pushing people more into online help rather to customer service on call .

0 Helpful
Go to solution
Patrecef
Contributor
Contributor
In response to Chris_B

‎15-06-2021 08:13 AM

Also you can advise me a particular option after dialing 150 on EE network.

0 Helpful
Go to solution
Christopher_G
EE Community Support Team
In response to Patrecef

‎15-06-2021 10:40 AM

Hi @Patrecef

 

To get technical support, call 150 and select options 1, 3 then 4.

 

Chris

0 Helpful