Confirmation number

Scrat12
Visitor

Hello 

 

I have ordered a new phone and not had a email to confirm that it has gone through, I had the money taken out of my account but no email, please can someone help.

 

many thanks 

1 REPLY 1
Northerner
EE Community Star
EE Community Star

Hi @Scrat12 

 

Have you checked your junk/spam folders.

 

You might not receive anything until today if ordered over the weekend.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.