Community Activity

Poor Service EE Brighton

I spent an hour in EE Brighton after being introduced to a less than great sales assistant by Harvey the store manager.   the lady didn't listen to what upgrade I was looking for, presented me with two devices with no power to try out, then couldn't ...

Transfer of account following bereavement

Hi, I recently informed you about a bereavement and I wanted the account transferred to myself.  I’ve received the final bill but my online account is showing the old details and nothing is showing against my name. How long does the transfer take? Wi...

Order status. Website not much help.

Ordered fibre - order status page doesn't work - not a very good advert for EE!Any estimate of when this will be working again? thanks

gfb8846 by Investigator
  • 46 Views
  • 5 replies
  • 0 Helpful

No Confirmation, Not Showing in "My Orders"

Hi all,I recently ordered the new iPhone 16 Pro Max on a Pay Monthly plan with data through the EE website. The upfront cost has been taken from my bank account, but I haven’t received an order confirmation email, and the order isn’t showing under "M...

Lennon5 by Visitor
  • 22 Views
  • 1 replies
  • 0 Helpful