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Triangle with exclamation mark
I have a triangle with exclamation mark showing when managing devices on WiFi network. What does this indicate.
Resolved! Partial Broadband Dropouts
As of last week, I have been getting full dropouts in Wi-Fi service and some Ethernet dropouts (some devices still work via ethernet and other's don't such as EETV). Not sure if "dropouts" is the proper terminology but all the devices are still conne...
Re: Back order google pixel
Hello!I have a Google Pixel 9a on order and haven't been given an estimated dispatch date. Do you have any guidance on how long it is currently taking to dispatch please?
eSIM
When transfer my old phone which had an e sim to my new phone it didn’t give me the option to transfer and now I can’t access my number as my old phone is wiped
Resolved! Ordered a Phone Contract, upfront payment got taken, no email confirmation.
Hiya, I recently ordered an Iphone 15 Contract on the EE website, its taken the money out of my bank account but i have had no confirmation email at all. It just refreshed the page when the payment was approved.
fraud
someone has managed to get through my 2 step verification and order a brand new phone on my account. I have contacted the bank and waiting for a response. The fraudster has blocked me from getting through to EE as they have set up something that is ...
Can't buy a pack or activate EE SIM – keep getting errors
Hi everyone,I recently got a new EE Pay As You Go SIM. I installed the app, registered my account, and inserted the SIM in my phone. I want to buy a pack (preferably unlimited), but whenever I try to do that through the app or website, I get errors o...
top up not working
Hi,I have tried for hours to top my account but every single time i get stuck after entering card details with text saying “Additional payer authentication required to complete your payment.” The authetication window never comes up and the payment ne...
Resolved! help ee hub set up via app not working
i have currently upgraded from ee full fibre smart wifi to ee smart hub pro. it goes live fri and had my equipment delivered today. i tried setting hub up with ee home app as recommended. but when i use app with camera at back of new hub it dont reco...
