Changing the phone type on the app and website

SimonJB1
Visitor

‎23-11-2021 07:55 PM

Hi, I started my contract with EE in June when I had an iPhone 6s Plus. The contract is Sim only. In July I started renting an iPhone 7 Plus from Music Magpie. I have noticed that iPhone 6s Plus is displayed as my phone on the App. I have looked to update this on the App and website but cannot find how to do this. Thanks, Simon.

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1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎23-11-2021 08:13 PM

@SimonJB1 : The device shown is only cosmetic & does not affect your use of your device. It will change eventually after you connect using your MyEE app from the device.

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