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Changing from EE contract to EE PAYG

DUNNOCK
Visitor

‎08-05-2021 07:33 PM

My contract dosnt suit me anymore but I wish to stay with EE. I have found an  EE PAYG "flexi sim" thats better cost wise but cant find info about if I can change to that AND keep my present number (that was first issued to me as a PAYG 10 years ago?

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎08-05-2021 07:46 PM

@DUNNOCK : You need to call CS to give 30 days notice to cancel your contract and move it to PAYG. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
IT-4BusyPeople
Established Contributor
Established Contributor

‎08-05-2021 09:26 PM

Recommend visiting your local EE store. There is much they can do more easily than by someone in a remote call centre - moving from PAYM to PAYG and retaining your (PAYM) number is one such thing.

0 Helpful