Changed twice for internet

Tracylou53
Visitor

‎22-07-2020 11:57 PM

I seem to have been changed twice for the same device number in one month. Any reason this could be, as I’m having a panic attack looking at my bill.

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎23-07-2020 08:24 AM

@Tracylou53   You’ll need to call and speak with customer services about this. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Jon_K
Former EE Employee
In response to Chris_B

‎23-07-2020 08:30 AM

Hi @Tracylou53.

 

Welcome to the community.

 

Our Customer Care team will be able to check your account and see what's going on for you.

 

Let us know how you get on 🙂

 

Jon

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