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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 3282 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 17562 Views
  • 51 replies
  • 65 Helpful

Sim only plan cancelation

Hi allI have a 24 month SIM only plan,I have had it for a year, am i right in saying i am not tied in to finish the plan without a charge or is it the same as a contract phone? I now want to upgrade to a new phone and contract but can't iff am going ...

Kells1 by Visitor
  • 487 Views
  • 1 replies
  • 1 Helpful

No order confirmation or update

I’ve ordered an Apple Watch and chose a plan etc and received email confirmation of order, but I had to phone them to confirm further information To then be told my order wasn’t even placed. I placed it over the phone this morning and she said I’d re...

No help

I have ordered a new phone with an upgrade and part of the contract said it should have turned up yesterday however have had no communication tried calling 150 with no response and live chat isn’t working so have no way to find out where my phone is ...

Transfer from Three to EE

I want to transfer my number from Three 3 to EE, but when I enter a EE number, I get this error message: Please make sure you enter the right phone number. It must be a UK phone number and start with 07.

SaeedNia by Investigator
  • 686 Views
  • 4 replies
  • 2 Helpful

Resolved! How to get an eSIM for Samsung Galaxy Watch 4G

I have a Samsung phone (Note 10+) and a 4G Samsung Galaxy Watch. Currently I'm with BT on a SIM only plan, its great value - £25 a month for 200GB and highest 4G speed the network can do. My 18 month contract is coming to an end next month and I'd li...

New phone no new phone

Hi Any advice on this ordered a new iPhone 11 max as a upgrade thru EE with a 29.99 fee . Phone turns up and all is good until the bill £234.00 . Turns out they haven’t upgraded me they sold me a new contract so I now have 2 lines . I was never eligi...

Br7an by Visitor
  • 475 Views
  • 1 replies
  • 0 Helpful

My new card has no signal

Hello  Yesterday I received my new pay monthly sim card with new phone. I never had mobile contract in your network so I choose to keep my old number from Three. I filled up the form with PAC when I put order to move my number but for now new card wi...

From EE to EE

My EE contract expired months ago, but whilst looking for a new phone I have remained with EE on a monthly rolling basis. I have just found a new phone to purchase on a third-party website (affordable mobiles).Do I have to get a PAC code from EE to p...

Konje by Explorer
  • 596 Views
  • 2 replies
  • 0 Helpful