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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15525 Views
  • 51 replies
  • 65 Helpful

Changed twice for internet

I seem to have been changed twice for the same device number in one month. Any reason this could be, as I’m having a panic attack looking at my bill.

Says pac code has expired but it hasn’t

Hi, I’ve just moved to EE, got my pac code from Vodaphone and sent it to EE well before 30 days when I ordered the sim. Sim has arrived and I received a text to say pac has expired. Called Vodafone and they’ve said it was activated by EE already but ...

Rcla2013 by Investigator
  • 2930 Views
  • 6 replies
  • 6 Helpful

Sim only plan cancelation

Hi allI have a 24 month SIM only plan,I have had it for a year, am i right in saying i am not tied in to finish the plan without a charge or is it the same as a contract phone? I now want to upgrade to a new phone and contract but can't iff am going ...

Kells1 by Visitor
  • 470 Views
  • 1 replies
  • 1 Helpful

No order confirmation or update

I’ve ordered an Apple Watch and chose a plan etc and received email confirmation of order, but I had to phone them to confirm further information To then be told my order wasn’t even placed. I placed it over the phone this morning and she said I’d re...

No help

I have ordered a new phone with an upgrade and part of the contract said it should have turned up yesterday however have had no communication tried calling 150 with no response and live chat isn’t working so have no way to find out where my phone is ...

Transfer from Three to EE

I want to transfer my number from Three 3 to EE, but when I enter a EE number, I get this error message: Please make sure you enter the right phone number. It must be a UK phone number and start with 07.

SaeedNia by Investigator
  • 632 Views
  • 4 replies
  • 2 Helpful

Resolved! How to get an eSIM for Samsung Galaxy Watch 4G

I have a Samsung phone (Note 10+) and a 4G Samsung Galaxy Watch. Currently I'm with BT on a SIM only plan, its great value - £25 a month for 200GB and highest 4G speed the network can do. My 18 month contract is coming to an end next month and I'd li...

New phone no new phone

Hi Any advice on this ordered a new iPhone 11 max as a upgrade thru EE with a 29.99 fee . Phone turns up and all is good until the bill £234.00 . Turns out they haven’t upgraded me they sold me a new contract so I now have 2 lines . I was never eligi...

Br7an by Visitor
  • 443 Views
  • 1 replies
  • 0 Helpful