Change of number

Chrisshep29
Visitor

Hi,

I had a contract with EE. Now I have a new contract again with ee. Could I possibly change my ne number to my old one 

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

@Chrisshep29 : EE won't port nos between contracts. So you need to 1st port your existing no to another network's PAYG using a PAC from EE & then in reverse port it back to your new contract. This will also have the effect of cancelling your old contract.

You could alternatively "upgrade" your old contract to PAYG & then ask EE to transfer the no to your new contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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7 REPLIES 7
XRaySpeX
EE Community Star
EE Community Star

@Chrisshep29 : EE won't port nos between contracts. So you need to 1st port your existing no to another network's PAYG using a PAC from EE & then in reverse port it back to your new contract. This will also have the effect of cancelling your old contract.

You could alternatively "upgrade" your old contract to PAYG & then ask EE to transfer the no to your new contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

How would I go about doing this 

Leanne_T
EE Community Support Team

Morning @Chrisshepherd20 

 

Thanks for coming here.

 

Do you want a new EE number, or are you looking to transfer a number?

 

Thanks 🙂

 

Leanne

Transfer my old ee number to my new contract
Leanne_T
EE Community Support Team

Hi @Chrisshepherd20 

 

Is the old number on pay as you go or pay monthly?

 

Thanks 🙂

 

Leanne.

Pay monthly
Leanne_T
EE Community Support Team

Thanks @Chrisshepherd20

 

We are unable to transfer an EE pay monthly number to another pay monthly account.

 

Leanne.