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27-10-2020 03:53 PM
Hi,
I had a contract with EE. Now I have a new contract again with ee. Could I possibly change my ne number to my old one
Solved! See the answer below or view the solution in context.
27-10-2020 04:06 PM
@Chrisshep29 : EE won't port nos between contracts. So you need to 1st port your existing no to another network's PAYG using a PAC from EE & then in reverse port it back to your new contract. This will also have the effect of cancelling your old contract.
You could alternatively "upgrade" your old contract to PAYG & then ask EE to transfer the no to your new contract.
27-10-2020 04:06 PM
@Chrisshep29 : EE won't port nos between contracts. So you need to 1st port your existing no to another network's PAYG using a PAC from EE & then in reverse port it back to your new contract. This will also have the effect of cancelling your old contract.
You could alternatively "upgrade" your old contract to PAYG & then ask EE to transfer the no to your new contract.
27-10-2020 04:53 PM
How would I go about doing this
28-10-2020 07:20 AM - edited 28-10-2020 09:38 AM
Morning @Chrisshepherd20
Thanks for coming here.
Do you want a new EE number, or are you looking to transfer a number?
Thanks 🙂
Leanne
28-10-2020 09:32 AM
28-10-2020 09:37 AM - edited 28-10-2020 09:38 AM
28-10-2020 09:38 AM
28-10-2020 10:00 AM
Thanks @Chrisshepherd20
We are unable to transfer an EE pay monthly number to another pay monthly account.
Leanne.