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Delivery of my order

Kelvin_Lam
Investigator
Investigator

‎27-10-2020 07:42 PM

I have ordered an Apple Watch 6 on 24 October and received a ‘Thank you’ email, which said that my order is on its way.  However, upon checking the status of delivery today (27/10), it showed that the order is still pending confirmation.  How come?  I have not paid for the watch as it comes with a ‘Watch Plan’.  Can anybody help?

0 Helpful
3 REPLIES 3
James_B
EE Community Manager
EE Community Manager

‎28-10-2020 08:34 AM

Hi @Kelvin_Lam,

 

Welcome to the EE Community. 🙂

 

Which model did you order?

 

Thanks

 

James

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Kelvin_Lam
Investigator
Investigator
In response to James_B

‎28-10-2020 10:13 AM

Hello! It’s a 44mm Silver model.  There is no way I could ask for assistance from customer service, leaving helpless!  😓

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Kelvin_Lam

‎28-10-2020 10:18 AM

Hi @Kelvin_Lam,

 

That model is currently in stock. Please get in touch with Customer Care so we can check the status of your order.

 

Thanks

 

James

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