Change of delivery address by ee

Tonstar17 · ‎03-03-2019

I asked for my order to be delivered to an EE store but now my order says it will go to my home address. Why was it changed as I wouldn't be home on the delivery date.

Northerner · ‎03-03-2019

Hi @Tonstar17

You will need to speak to EE CS on 150, about this issue.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Tonstar17 · ‎03-03-2019

Thanks. Will do.

Leanne_T · ‎04-03-2019

Good Morning @Tonstar17

Welcome to the community.

If you can get in touch with us we will be able to get the delivery address looked into for you.

Let us know how you get on 🙂

Leanne.

Tonstar17 · ‎04-03-2019

Thanks, I contacted EE and they said as the delivery is not out yet, I have to wait for dpd to send me a tracking number and hopefully the delivery address will be correct. If not, I can contact dpd and change it.

Leanne_T · ‎04-03-2019

Hi @Tonstar17

Thanks for the update.

Let us know how you get on when DPD get in touch.

Leanne 🙂

Tonstar17 · ‎09-03-2019

Good news, it was delivered to my chosen store today instead of the 8th. Glad I waited until today to pick it up or I would have been disappointed.

Alex_S · ‎10-03-2019

Hi @Tonstar17,

I'm glad to hear you have your new phone!

Let us know what you think once you have it up and running.

Alex 🙂

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Change of delivery address by ee