Cannot use 150 for balance and top-up

[twinks2]

Hi to all

I am new to these forums

A few months ago I was able to top-up and get my balance on Pay as you go by calling 150.

This does not appear to work any more ,  yet when I tried to register and then change my password I was given a pin number to change it and a message that I should phone 150 asap if I had not requested the change of password???

Hope I have placed this thread in the right forum - it has taken over an hour to work out how to ask a question/post a new thread.

Rgds

[XRaySpeX · Accepted solution]

@twinks2 :

1. Text BAL to 150.
2. Use Fast Top Up online with a UK bank card. 

[twinks2]

Hello Xray,

Many thanks for your reply. I have tried the text BAL to 150 which worked.

I have also saved the link to Fast Top Up online.

Are there any other texts to 150 - just wondered because on a couple of other pages whilst searching this web site it says phone 150 asap???

Can I assume that I can top-up the wife's the same way as mine - she is also with EE.

Many thanks again

Twinks

[XRaySpeX]

1. Text HELP to 150 or see How can I get help by texting 150 on pay as you go or Flex?
2. You may use the Fast Top-up to top-up any EE no.
3. Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.

[twinks2]

Hello again XRay

Many thanks for the additional info and links - they will be a great help as I did not find the web page 'How can I get help etc etc' via Google search.

Rgds

Twinks

[XRaySpeX]

Never Google when you can search the site you're interested in directly 😉 !