Community Activity

no service

my phone hasnt  had service for over 12hours i need help as i need my phone for work 

naffisa by Visitor
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  • 0 replies
  • 0 Helpful

recently moved from plusnet to ee.now no cctv via ee 4G

Recently changed from plusnet mobile to EE .Since change unable to connect to  smartwares cctv via EE 4G but fine via wifi.Cameras connect via another network 4G fine.Checked numerous times including areas with strong 4G signal and good speed checkAn...

mikebon by Explorer
  • 476 Views
  • 10 replies
  • 3 Helpful

Resolved! Not sure if possible. Sky Router

Thought I would ask a question, not sure if possible.So I have signed up with EE for the 1.6gbps and Smart Hub Pro Wifi 7.Initially due to install this week, but got a new date of 27th June. Wifi is weak, so the fact Im getting a Smart Wifi Pro devic...

RobBark8 by Investigator
  • 221 Views
  • 15 replies
  • 4 Helpful

Coverage in Kingswood, Bristol

Update: 01 October 2024  Over the past few days, our engineers have integrated all parts of the mast onto the network and the mast is now on-air. We will continue to monitor performance in the area. Update: 11 September 2024 Over the past month, our...

Leanne_T by EE Community Support Team
  • 26696 Views
  • 84 replies
  • 34 Helpful

How to add additional line?

Hi,  I’m on all rounder plan and i want to add additional line under my account for my wife. She’s currently on PAYG sim. What’s steps should i do first? Tia

Openreach failed to install

After waiting a month for my install, the engineer came and said it would need a site visit, ground works and then a further install. He suggested at least another three weeks. I took a day off work for this appointment and my current supplier contra...

ONT by Visitor
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  • 0 replies
  • 0 Helpful

Poor Broadband Signal

I work from home and use a printer attached remotely to my computer. Since changing to EE I have had nothing but problems connecting the PC to the the printer with the signal cutting out  several times a day and cancelling the print job. Costing me a...

Numbers originally stolen and ported to Lyca

I'm having exactly the same problem. Numbers originally stolen and ported to Lyca. Got numbers back to EE on 9/6 however still cannot receive OTP from certain site (HMRC being example). Fault raised with EE but seem to be getting no where. 

NHS Perk account deactivated

Hi!I have tried endlessly to logon to my NHS Perk account but it comes up with 'Your account has been deactivated as your registration was not completed within the allowed time frame'... it does not give any option to resolve this, i haven't actually...